1. Who we are
This website is run by Kernly Design ("we", "us"). We are responsible for the personal data collected through it.
If you have any question about this policy or your data, email us at hello@kernlydesign.com.
2. What we collect
Information you send us. When you use the contact form, the free work form or the chat assistant, we collect what you enter:
- your name and email address
- your website or company name
- a link to your brief, and any message or notes you add
- your answers in the chat assistant, such as what you need, timing, scope and budget range
- the page you sent it from
How you use the site. We use Google Analytics to understand which pages are visited. It collects information such as the pages you view, how you arrived (for example from a search or a link), your browser and device type, and your approximate location (country or city, not your exact address). It uses cookies to do this.
Technical data. Our hosting provider processes standard technical information, such as your IP address and browser, to deliver the site securely.
3. How we use it
- to reply to your enquiry and send you a plan or quote
- to scope and deliver free or paid work you ask us for
- to understand how the site is used and improve it
- to keep the site secure and prevent spam
We do not sell your personal data, and we do not add you to marketing emails unless you ask us to.
4. Legal basis
Where data protection laws such as the GDPR apply, we rely on: taking steps at your request before a contract (replying to enquiries and preparing quotes or free work), our legitimate interests (running, securing and improving the site), and your consent where it is required, for example for analytics cookies.
5. Cookies
We use one kind of optional cookie: Google Analytics cookies (named _ga and _ga_ followed by an ID), which help us count visits and see which pages are useful. They do not identify you by name.
These cookies are only set if you click Accept in our cookie banner. If you click Reject, no analytics cookies are stored. Google may still receive basic signals without cookies or identifiers, such as a page being viewed, which it uses to estimate overall visit numbers.
We remember your choice in your browser for 12 months, then ask again. You can change it at any time with Cookie settings, also linked in the footer of every page.
The chat assistant also remembers, in your browser, that you have finished a chat, so it does not ask again. This is not used for tracking.
You can also block or delete cookies in your browser settings, or install Google’s Analytics opt-out add-on. The site works the same without them.
6. How long we keep it
- Enquiries and briefs: up to 12 months after our last contact with you, unless you become a client
- Client work: for as long as the project and any legal, tax or accounting rules require
- Analytics data: up to 14 months, then deleted automatically by Google Analytics
You can ask us to delete your data sooner at any time.
7. International transfers
Our providers may store or process data in other countries, including the United States. Where required, they use recognised safeguards such as standard contractual clauses to protect it.
8. Your rights
Depending on where you live, you can ask us to:
- see the personal data we hold about you
- correct it if it is wrong
- delete it
- object to or restrict how we use it
- withdraw your consent at any time
Email hello@kernlydesign.com and we will reply within 30 days. You can also complain to your local data protection authority.
9. Security
The site is served over an encrypted connection (HTTPS), and we limit access to your data to the people who need it to work with you. No system is perfectly secure, but we take reasonable steps to protect what you share with us.
10. Children
Our services are for businesses. The site is not meant for children under 16, and we do not knowingly collect their data.
11. Changes and contact
We may update this policy as the site or the law changes. The date at the top shows when it last changed.
Questions? Email hello@kernlydesign.com.