All services

Senior UI and UX design for websites, online stores and apps. We start with the structure: the sitemap, the flows and the content. Then we design the screens and the system your developers build from.

UI/UX design
UI/UX design services, from sitemap to shipped screens.

No card · Senior designer on every task · Reply within one working day

Deliverables
UX audit, sitemap and user flows, wireframes, UI design, clickable prototype, design system, developer handoff
How it runs
Four clear steps, from audit to handoff, with the plan and hours agreed before we start

Inside a project

P&BHusri, from sitemap to screen.

P&BHusri website sitemap, from the home page to collections and product pages
  1. Six doors from the home page

    Collections, resources, inspiration, about, dealers and contact. Every product sits a short path from home.

  2. Five collections hold the whole range

    Master, Art Classics, Modern Classics, Bespoke and Super Heating. Every towel warmer lives in exactly one, so nothing is filed twice.

  3. One template for every product

    Description and media, then the actions trade buyers need: add to quote, dimension spec, installation manual.

  4. Dealers get their own path

    A dealer locator with a ZIP code filter sits at the top level, because dealers are a main audience, not a footnote.

UX strategy, information architecture, UI mockups and prototype for P&BHusri. Read the P&BHusri case study

What's included

Everything between an idea and a build-ready file.

UX audit
We review your analytics, the current site or app and your competitors, and list what stops people finishing a task.
Sitemap and information architecture
How pages and products are grouped and named, so people find things where they expect them. Signed off before any screen is drawn.
User flows and wireframes
The key journeys step by step: sign-up, search, checkout, enquiry. Low detail on purpose, so changes stay cheap.
UI design
Every screen at desktop and mobile sizes, in your brand or one we build with you.
Clickable prototype
The main journeys linked up in Figma, so you can test with real users and show stakeholders before anyone writes code.
Design system and handoff
Components, styles and spacing documented in Figma, with notes your developers can build from. We can build the front end too.

How it runs

A typical UX project, step by step.

  1. Audit and structure

    Audit, user interviews if we can reach your users, and a sitemap you sign off.

  2. Flows and wireframes

    The key journeys mapped and wireframed, reviewed with you as we go.

  3. UI design

    The most important screens first, then the rest, built from shared components.

  4. Prototype and handoff

    A clickable prototype, the design system and a walkthrough with your developers.

A single flow, such as checkout or onboarding, can start at step 2. We agree the plan and the hours before we start.

AI and the designer

AI drafts the options. A senior designer decides.

What AI does

  • Turns research notes and analytics into a first list of problems to check
  • Generates layout variations, so we compare more options in less time
  • Drafts placeholder content for wireframes
  • Flags contrast issues and missing states on screens

What a senior designer does

  • Decides the structure and signs off the sitemap
  • Chooses the direction and designs the final screens
  • Reviews every file before you see it
  • Talks to you directly, not through a ticket queue

Pricing

Pay for the hours, or keep a designer on the team.

4 hours free to start

Pay as you go

For audits, single flows and one-off projects. Hourly, quoted on scope before we start, with a weekly report of hours spent.

Claim your free work
Monthly partner

Dedicated plan

For product and web teams with UX work every week. A senior designer on one flat monthly fee: unlimited requests, one at a time.

See the design subscription

FAQ.

What product owners and founders ask before their first UX brief.

UX is the structure: what is on each page, how pages connect and how someone gets a task done. UI is how it looks and feels: layout, type, colour and components. We do both, in that order, because a beautiful screen on the wrong structure still loses customers.

Yes, and it is often the better choice. We start with a UX audit, fix the journeys that lose the most people, and redesign screen by screen without holding up your releases.

Yes. Product listings, product pages, cart and checkout are some of the journeys we design most, as in our work for Stretchy and Fiona.

Figma files with components, styles and responsive layouts, a clickable prototype and handoff notes. If you need it, we build the front end as well.

It depends on the number of screens and journeys. Pay as you go is hourly with a quote before we start, and your first 4 hours are free, so you can judge the work on a real task.

More UX and e-commerce work

All projects

Who it's for

UI/UX design, shaped to how you work.

Other services

Often booked together.

Send us the journey that loses the most people. Four hours on us.